1. Introduction

Jacqueline Cardona Family Health Nurse Practitioner, P.C. (“Practice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information provided through our website.

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This Privacy Policy explains how information may be collected and used when you visit:

 

www.jacquelineaesthetics.com

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or otherwise interact with our website, online forms, appointment requests, and related electronic services.

 

This Privacy Policy applies primarily to information collected through the website. It does not replace our HIPAA Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information in connection with healthcare services.

 

2. Information We May Collect

Depending on how you use our website, we may collect information such as:

• Name

• Telephone number

• Email address

• Mailing address

• Appointment information

• Service inquiries

• Information submitted through website forms

• Membership information

• Payment-related information

• Communications sent to the Practice

• Information automatically collected through website technologies

 

Automatically collected information may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• Website usage information

• Cookies and similar technologies

 

3. Medical Information

Please do not submit detailed medical information through a general website contact form unless the form has specifically been designated by the Practice as an appropriate secure method for submitting such information.

 

Medical information relating to a patient of the Practice may constitute Protected Health Information (“PHI”) under HIPAA and is governed by the Practice's HIPAA Notice of Privacy Practices.

 

4. How We Use Information

Information collected through the website may be used to:

• Respond to inquiries;

• Respond to appointment requests;

• Schedule appointments;

• Communicate regarding services requested;

• Process payments;

• Administer memberships;

• Operate and maintain the website;

• Improve website functionality;

• Maintain website security;

• Prevent fraud or unauthorized activity;

• Communicate administrative information;

• Send permitted promotional communications;

• Comply with applicable law; and

• Protect the rights, safety, and property of the Practice and others.

 

5. Cookies and Similar Technologies

Our website may use cookies, analytics, pixels, tags, and similar technologies.

 

These technologies may be used to operate the website, understand website usage, improve website functionality, maintain security, and measure permitted marketing activities.

 

The specific technologies used may change as website services are added, removed, or modified.

 

You may be able to control certain cookies through your browser settings or available website cookie controls.

 

6. Third-Party Service Providers

We may use third-party service providers to support website and Practice operations, including providers of:

• Website hosting;

• Website security;

• Appointment scheduling;

• Electronic health records;

• Telehealth services;

• Payment processing;

• Email;

• Text messaging;

• Cloud services;

• Analytics;

• Billing;

• Membership services; and

• Other administrative or healthcare services.

 

Information may be shared with such providers only as reasonably necessary for the services they provide and as permitted by applicable law.

 

When a third party qualifies as a HIPAA Business Associate and requires access to PHI, appropriate contractual safeguards will be used as required by HIPAA.

 

7. Payment Information

Payments may be processed through third-party payment processors.

 

The Practice generally does not store complete credit-card numbers when payments are processed through a third-party payment processor.

 

Payment processors may maintain their own privacy policies and terms.

 

8. Electronic Communications

If you provide an email address or telephone number, the Practice may use that information to communicate regarding appointments, scheduling, requested services, administrative matters, and other communications permitted by law.

 

Promotional communications may be subject to applicable consent and opt-out requirements.

 

Electronic communications may carry privacy and security risks.

 

9. Advertising and Tracking

The Practice may use website analytics and permitted marketing technologies.

 

Because health-related information is sensitive, the Practice will take reasonable measures to avoid inappropriate disclosure of protected health information through website tracking technologies.

 

The Practice does not sell medical records or Protected Health Information.

 

10. Social Media and Third-Party Websites

Our website may contain links to third-party websites or social-media platforms.

 

The Practice does not control the privacy practices, security, or content of third-party websites.

 

Your use of third-party websites is governed by their respective terms and privacy policies.

 

You should not post or transmit sensitive medical information through public social media comments or other unsecured social-media communications.

 

11. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

 

However, no electronic transmission or storage system can be guaranteed to be completely secure.

 

12. Information Retention

Information may be retained as reasonably necessary for business, healthcare, legal, regulatory, security, and recordkeeping purposes.

 

Medical records are maintained according to applicable federal and New York requirements and Practice policies.

 

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children for independent use of the website.

 

Healthcare services involving minors are subject to applicable laws concerning consent, confidentiality, and parental or guardian involvement.

 

14. Privacy Rights

Depending on the type of information involved and applicable law, individuals may have rights concerning their personal information.

 

Requests involving medical records or Protected Health Information are subject to HIPAA and applicable healthcare privacy laws and should be made through the Practice's medical-record procedures.

 

15. Security Incidents and Breaches

If the Practice determines that a security incident requires notification under applicable federal or New York law, the Practice will provide notifications as required by law.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.

 

17. Contact

Questions concerning this Privacy Policy may be directed to:

Jacqueline Cardona Family Health Nurse Practitioner, P.C.

60 S. Main Street, Suite 9

New City, NY 10956

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Phone: 845-642-3953

Email: jcardonafnp@gmail.com